Driving Lasting Transformation
At Acertain Group, we guide organizations through change with a grounded, authentic approach that empowers employees to engage, adapt and sustain success well beyond launch.
Who We Are
Building on modern foundations
With an average of over 25 years experience, our consultants are seasoned transformation experts and know what it takes to turn change into lasting impact.Our approach is different
We don’t just advise ‐ we integrate with your team and deliver practical, honest guidance that moves people and projects forward.
Clients often tell us, "You just get it."
That’s because we listen closely, adapt in real time, and ensure leaders and employees feel heard, aligned, and equipped to succeed.
At Scale
If you're navigating large-scale change and need more than just a plan ‐ if you need a true partner to build momentum, bridge gaps, and connect with your people ‐ let’s talk.
Our Services
Leadership Alignment & Strategy
We help leadership teams build a strong foundation for change through strategic planning sessions, development of guiding principles, and tailored coaching.
Stakeholder Engagement
Our approach strengthens connections across the organization by identifying key stakeholders, executing targeted engagement strategies, and fostering trust through continuous feedback.
Communication Planning & Execution
We create and deliver clear, audience-specific communication strategies that drive understanding, alignment, and action throughout the change process.
Employee Experience & Listening
We amplify employee voices through surveys, focus groups, and interviews, turning insights into actionable plans that improve engagement and adoption.
Organizational Design & Implementation
We support organizational transitions by aligning structures and roles, planning workforce impacts, and ensuring integration with broader initiatives.
Change Enablement for Projects & Systems
We accelerate change adoption for new technologies and systems through tailored strategies, training programs, and readiness support to ensure smooth go-lives.
And More!
Getting Started
Successful change isn’t an accident – it is built on simple, powerful principles like these (just a few to get you started):
Plan Early and Strategically
- Define a clear, shared vision that anchors the change ‐ and ensure leaders are aligned behind it
- Understand your stakeholders ‐ know their concerns and what they need to succeed.
Engage and Communicate Constantly
- Embed change management from the start ‐ Change efforts begin when aligning leaders at planning, and continues after 'launch'
- Start messaging early and avoid surprises ‐ no one should be hearing about the change just before go-live (or worse, at go-live)
Anticipate Disruption and Lead Through It
- Expect disruption ‐ navigate with resilience. (You know what they say ‐ the best laid plans...)
- Involve Frontline Perspectives - Engage with team members who will be directly affected to uncover potential challenges and tailor your approach
Frequently Asked Questions
Will our people actually adopt the change?
Absolutely ‐ but it takes more than just communication. We build real ownership by embedding change agents, tailoring engagement, and helping leaders model the change from the top down.
How do we avoid dips in productivity and service delivery during the transition?
Change doesn’t have to mean chaos. With a phased roadmap, smart risk management, and real-time adjustments, we help you keep ‐ and possibly even boost ‐ productivity and service levels throughout the transition.
We’ve tried this before and it didn’t stick. Why will this be different?
That “this too shall pass” feeling is real ‐ and we get it. We start by understanding your culture and readiness, anchor everything in measurable behavior change, and track real progress. Plus, we recommend staying engaged after launch to lock in the wins and prevent backsliding.
How do we communicate this without causing fear or confusion?
Good communication isn’t just about talking ‐ it’s about connecting. We help leaders deliver clear, empathetic messages that balance transparency with vision, and we make sure there’s space for two-way conversations along the way.
Do we even have the internal capacity to do this right?
You don’t have to do it alone. We bring the experience, the people, and the framework to lead change ‐ while empowering your internal teams so they’re stronger and more capable long after the project ends.
How do we get started?
Reach out and let's discuss it. There's a myriad of ways to get launched quickly and effectively.
At Acertain Group, we turn strategy into action by working side-by-side with your team to build trust, overcome resistance, and deliver sustainable change. We can help. Just reach out.